ID verification as a service

ID verification as a service means you stop trying to build a camera product inside a ticketing platform. Capture, document reading, face comparison and webhooks are a product of their own. Your job is the ticket, the age policy, and the review pipeline.

Protect Events is that service for events and venues. VenueGo runs the capture. Guests complete the check on a phone when they sign up or buy, so they are pre-vetted before they arrive. Your team sees approved, declined, or needs review. If you already have a system of record, you create a session through the API and take the result by webhook. The longer version of that path is API-based ID verification.

What a service should own

A serious identity verification platform owns the parts that are painful to maintain.

• The guest interface, including a face capture that works in ordinary light.
• Document types you will actually see. Here that is passports and driving licences from the UK, Ireland and the United States.
• Reading the date of birth, expiry, and the machine-readable zone or barcode where the document has one.
• A place for flags such as a mismatched layout, possible tampering, or a photo of a screen.
• Deletion of ID images on a published clock. Ours is 30 days, unless a review is still open.

You should own the ticket, the minimum age for that event, and the review pipeline. Software can say the document supports an age. Your team decides the awkward ones, and your policy decides who attends.

What “as a service” should not mean

It should not mean a black box. You should be able to say, in one sentence, what was checked. Protect Events reads the document in front of the camera and compares the face capture with it. It does not query a government database. That is a narrower claim, and it is the honest one for a pre-arrival check.

It should also not mean your brand disappears. A white-label flow lets the guest see your event name and colours while the service does the work.

How teams usually arrive here

Most teams try one of three routes.

Route	What you take on	Where it strains
Staff eyeball the ID on the night	No software	Inconsistent ages, no record from the sale
Buy scanners	Hardware and training	Cost, spares, and the check still happens late
Use a service	A monthly or event price	You must trust the decision rules, and manage review

The third route is ID verification as a service. The published starting prices are on the pricing page: a trial to give the system a try, then Starter for small events or Growth for events that scale. Cheap only counts if the check is the one you can explain alongside your licensing guidelines. Read cheap ID verification in the UK and UK licensing and age checks.

A practical buying list

Ask a provider to show you a session from the guest’s point of view and from the review pipeline, using a sample, not a customer’s document. Confirm the countries and document types. Confirm image retention. Confirm that a flagged document waits for your team. Then run the trial on one real signup flow before you put it on every ticket.